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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Cerberus products

The group "New Technologies" offers for review the products of the plant Cerberus: cerberus Pro and ECO fire alarm systems, Sinorix gas fire extinguishing system, Sinteso fire extinguishing systems, XC10
  • CerberusPRO Management Panels Cerberus
    CerberusPRO Management Panels
    FC72x, FT20xx, CX10xx, etc.
  • CerberusPRO Detectors Cerberus
    CerberusPRO Detectors
    OOH, FD, FDM, DBS, etc.
  • CerberusPRO Service Details Cerberus
    CerberusPRO Service Details
    FDCL221, FCI200, FDC, etc.
  • Cerberus ECO system Cerberus
    Cerberus ECO system
    FS18, FC1840, FDM181, etc.
  • Sinteso Alarm system Cerberus
    Sinteso Alarm system
    FC20xx, FT20xx, FCC20xx, etc.
  • XC10 control system Cerberus
    XC10 control system
    XC10xx, XCA10xx, etc.
  • Sinorix 1230 gas system Cerberus
    Sinorix 1230 gas system
    SNRX65, 3M Novec 1230, etc.
  • Other fire systems Cerberus
    Other fire systems
    Algorithex, Synova, etc.

NEW TECHNOLOGIES GROUP

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